Privacy Policy

1. Introduction

Cliplinks ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link management service at cliplinks.net ("the Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and profile picture when you sign in with Google
• Content: Images, titles, descriptions, and URLs you upload to create links
• Payment Information: Billing details processed securely by our payment provider (Polar)
• Support Requests: Information you provide when contacting customer support

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and actions taken within the Service
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Link Analytics: Click counts, referrer sources, geographic regions, and timestamps for links you create
• Cookies: See Section 6 for details on our cookie usage

2.3 Information from Third Parties

• Google Sign-In: Basic profile information from your Google account
• Payment Providers: Transaction status and subscription information from Polar

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Send service-related communications (account updates, security alerts)
• Provide customer support
• Analyze usage patterns to improve our Service
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate the Service:
  • Firebase (Google) - Authentication, database, and file storage
  • Polar - Payment processing
  • Vercel - Website hosting
  • Cloudflare - DNS and custom domains
  • Google Analytics - Usage analytics
  • OpenAI - AI-powered metadata generation
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we need to retain it for legal purposes. Link analytics data is retained according to your subscription tier (7 days to 1 year).

6. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Google Analytics to understand how you use the Service

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@fetchsystemsllc.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: (1) know what personal information we collect and how it is used, (2) request deletion of your personal information, (3) opt-out of the sale of personal information (we do not sell your data), and (4) not be discriminated against for exercising your privacy rights.

9. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), we process your data based on: (1) your consent, (2) performance of our contract with you, (3) compliance with legal obligations, or (4) our legitimate interests. You have the right to lodge a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS) and at rest, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

13. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: support@fetchsystemsllc.com